Tonick Watering

Coetir Bach Farm, Maes-y-Bont, Cross Hands, Llanelli, Carmarthenshire SA14 7ST UK

Tel: +44(0)1269 832325 Fax: +44(0)1269 832326 www.tonick.co.uk

Mr D Simmons
Director
Anagram Systems
60A Queen Street
Horsham
West Sussex
RH13 5AD

12th February 2005

Dear Dick

We have been using Encore now for several years and would like to take this opportunity to say how delighted we are with the software and very often recommend it.

Encore is user friendly, probably the best system we have used. Your telephone support is excellent and any problems are sorted out very quickly.

For us, the factoring aspect is unbelievably good and has been of the greatest help. It is an area that we do not have to worry about, it is all taken care of. Also, being a manufacturer, it is wonderful to have all products on the system, stocktakes are so easy now.

In fact there is very little we can think of that this program cannot do.

Best wishes for the future of your business.

Yours sincerely

Sandy and Tony Ware

Tonick Watering Ltd

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