Mident
MANUFACTURERS AND SUPPLIERS
OF DENTAL CONSUMABLES
Mr Dick Simmons
Anagram Systems
60A Queen Street
Horsham
West Sussex
RH13 5AD
11.02.2005
Dear Mr Simmons,
We have been using Encore Lite for some 14 months, and are highly delighted with this accounting software.
We have been Anagram customers for 20 odd years, having used the basic IASV2 software. We were somewhat reluctant to change, as IASV2 worked brilliantly, it became 'second nature' to us all, and, most importantly, we have the philosophy of "if it ain't broke - don't fix it!"
However, IASV2 could not cope with the added complications caused by the Euro, and we changed over to Encore. The difference is like a bicycle and a 4 wheel drive Ferrari. It took us some weeks to learn to 'drive the Ferrari', but are now enjoying the benefits of this superb software - and as yet we are not utilising anywhere near to all its facilities.
As we have had no experience with any other accounting software apart from Anagram products, we cannot really compare. But what we can say is that Encore works - and works brilliantly!
The other feature that is fabulous is Anagram's 'after sales service' and maintenance. Whenever we have encountered a problem or query, it is sorted out quickly and efficiently. Glennis and Emma are simply the best !!!
I look forward to many years association with your company.
Kind regards
Gidon Stemmer